About Hospa
Hospitality is relentless. Rates to hold, covers to fill, reviews to answer, systems that don’t talk to each other, all before you’ve thought about marketing. Our team specialises in hospitality, and we understand those daily challenges as if we were in-house ourselves.
That’s why we work as an extension of your team, not a typical agency at arm’s length. And it’s exactly what our three products are built around: Core Marketing, the full-package marketing that generates revenue; HOSPA CRM, which turns your guest data into repeat business; and HOSPA Automation, which puts that data to work automatically.
Built for Hospitality, Led From the Top
Hospa is senior-led; the people who plan your strategy are the people who deliver it. We’ve built our own tools and processes specifically for hospitality, connecting booking systems, guest data and marketing channels so every campaign is measured in revenue and ROI, not vanity metrics. And we never stand still: we’re always finding new ways to market hospitality businesses, from AI-powered search to smarter guest data.
Our Mission Is to Grow Your Revenue
Every recommendation we make is judged by one standard: will it make you money, or save you money? We generate leads, bookings and covers, and we track every one back to its source, so you always know your return. As an extended arm of your business, your targets are our targets.
Meet the Senior Team
Terri Beardon
MANAGING DIRECTOR
With a strong background in sales and HR, Terri heads our company.
Steve Stuart
CRM DIRECTOR
Steve leads our CRM product, turning guest data into repeat revenue for our clients.
Ellie Poultney
MARKETING MANAGER
Ellie leads marketing across our hospitality portfolio, from strategy through to delivery.
Sian Clements
ACCOUNT MANAGER
Sian manages day-to-day delivery for our clients, keeping every channel moving.
Neil Jones
HEAD OF CREATIVE
Neil heads up our creative, bringing decades of hospitality design experience to everything that carries your brand.
Manthan Bhavsar
SENIOR DEVELOPER
Manthan leads our development team, building our clients’ websites, databases, integrations and reporting.
Divyesh Patel
DATABASE ENGINEER
Divyesh engineers the databases behind our clients’ guest data, keeping every record clean, connected and ready to work.
Bhavin Ashara
AI ENGINEER
Bhavin builds our AI capabilities, from AI-powered search to the smart automation behind our marketing and CRM products.
The Values That Drive Everything We Do
Revenue first
Every idea, channel and campaign is measured by one standard: the return it delivers for your business.
Accountability
One team, one point of contact, and transparent monthly reporting.
Partnership
We work as an extension of your team, not a supplier at arm’s length. Your goals become our KPIs.
Innovation
From AI-powered search to guest data integration, we adopt what’s next before your competitors do.
Craft
Senior people, in-house design and copy, and a professional standard across everything that carries your name.
Hospitality expertise
Hotels, restaurants, bars and spas are our specialism. We know the daily pressures of hospitality because we work alongside operators every day.
Let’s Talk About Your Business
Tell us where you want to grow, and we’ll show you exactly how we’d get you there.